FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Notify EAP Brigade to report to FCC or away from area if necessary. |
| WHO |
| FLS Director |
| HOW |
| Hand held radio, cell phone, or telephone. |
| WHY |
| Conduct an initial assessment of the Emergency based on all available information. |
| ACTION |
| Notify the Property Management Office at 212-382-9350. |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Telephone, In-Person. |
| WHY |
| Provide information as described above. |
| ACTION |
| Notify Authorities and Emergency Responders. |
| WHO |
| FLS Director |
| HOW |
| Call 911. |
| WHY |
State the following information:
|
| ACTION |
| Consider Response.
Often directing Tenants to lock their Doors and Shelter-in-Place presents less risk than implementing Evacuation Procedures. If the individual has a firearm, Occupants on the same Floor are in grave danger and should be quickly and quietly relocated to another Floor or Evacuated, if safe to do so. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Implement a Building-wide Shelter-in-Place.
If a weapon is involved implement In-Building Relocation or Evacuation of the affected Floor(s), if safe to do so. |
| WHY |
| Remaining in a secure area (Safe Room) may be a safer option than Evacuating.
FLS Director needs to assess based on circumstances. |
| ACTION |
| Consider the use of the Fire Alarm PA System only to areas of the Building where the perpetrator will be unable to hear any Announcements.
The aggressive use of Crowd Control (when safe to do so) combined with calls to Tenant Points of Contact is the preferred method of handling the situation until the Police arrive. |
| WHO |
| FLS Director |
| HOW |
| Consider using hard wire phone and/or LiveSafe to notify Tenant Contacts, establish two-way voice communications on Floor Warden Phones if possible. |
| WHY |
| Limiting the use of the PA system will aide in reducing panic. |
| ACTION |
| If incident is in Lobby area, stop Elevators and prevent them from reaching the Lobby. |
| WHO |
| FLS Director
EAP Brigade Elevator Mechanic |
| HOW |
| Utilize the Buildings Manual Elevator Control features via the EMS |
| WHY |
| Limit the number of Persons entering the endangered area. |
| ACTION |
| If incident is above the Lobby, recall Elevators to the Lobby. |
| WHO |
| FLS Director
EAP Brigade Lobby Security Elevator Mechanic |
| HOW |
| Utilize the Firemen Service Lobby Key switch or the Buildings Manual Elevator Control features (EMS). |
| WHY |
| Gain/Maintain control of the movement of Building Occupants. |
| ACTION |
| Activate Crowd Control Positions, if safe to do so, and block all Non-Emergency Personnel from entering Building or accessing areas deemed to be unsafe. |
| WHO |
| FLS Director
Lobby Security Critical Operations Staff |
| HOW |
| Position EAP Staff at all points of Access/Egress. |
| WHY |
|
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director
EAP Brigade Building Engineers Lobby Security |
| HOW |
| Through Incident Commander.
* For this type of incident, this will be the highest ranking Police Officer on scene. |
| WHY |
|
| ACTION |
| Provide Building Floor Diagrams and BIC to Law Enforcement Personnel as directed. |
| WHO |
| FLS Director
Designated Security Personnel |
| HOW |
| Security Supervisor to meet arriving First Responders at Building Lobby. |
| WHY |
|
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Consider Response.
Often directing Tenants to lock their Doors and Shelter-in-Place presents less risk than implementing Evacuation Procedures. If the individual has a firearm, Occupants on the same Floor are in grave danger and should be quickly and quietly relocated to another Floor or Evacuated, if safe to do so. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Implement a Building-wide Shelter-in-Place.
If a weapon is involved implement In-Building Relocation or Evacuation of the affected Floor(s), if safe to do so. |
| WHY |
| Remaining in a secure area (Safe Room) may be a safer option than Evacuating.
FLS Director needs to assess based on circumstances. |
| ACTION |
| If incident is in Lobby area, stop Elevators and prevent them from reaching the Lobby. |
| WHO |
| FLS Director
EAP Brigade Elevator Mechanic |
| HOW |
| Utilize the Buildings Manual Elevator Control features via the EMS |
| WHY |
| Limit the number of Persons entering the endangered area. |
| ACTION |
| If incident is above the Lobby, recall Elevators to the Lobby. |
| WHO |
| FLS Director
EAP Brigade Lobby Security Elevator Mechanic |
| HOW |
| Utilize the Firemen Service Lobby Key switch or the Buildings Manual Elevator Control features (EMS). |
| WHY |
| Gain/Maintain control of the movement of Building Occupants. |
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director
EAP Brigade Building Engineers Lobby Security |
| HOW |
| Through Incident Commander.
* For this type of incident, this will be the highest ranking Police Officer on scene. |
| WHY |
|
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| If observing individual and individual DOES NOT see you, move quietly away from the area. |
| WHO |
| Any EAP Staff |
| HOW |
| Remain unassuming and move to a safe area. |
| WHY |
| Create/maintain a safe distance to avoid harm. |
| ACTION |
| If confronted by individual(s), do not attempt to negotiate or "talk down" the individual.
Try to remain as calm as possible. If individual becomes aggressive, attempt to flee or try and maintain a physical barrier between yourself and the individual. |
| WHO |
| Any EAP Staff |
| HOW |
| Don’t stall. Respond immediately, never argue your position. |
| WHY |
| Most common mistake is failing to listen.
You need to establish trust. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Notify the Property Management Office at 212-382-9350 |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Telephone, In-Person. |
| WHY |
| Provide information as described above. |
| ACTION |
| If incident is above the Lobby, recall Elevators to the Lobby. |
| WHO |
| FLS Director
EAP Brigade Lobby Security Elevator Mechanic |
| HOW |
| Utilize the Firemen Service Lobby Key switch or the Buildings Manual Elevator Control features (EMS). |
| WHY |
| Gain/Maintain control of the movement of Building Occupants. |
| ACTION |
| Activate Crowd Control Positions, if safe to do so, and block all Non-Emergency Personnel from entering Building or accessing areas deemed to be unsafe. |
| WHO |
| FLS Director
Lobby Security Critical Operations Staff |
| HOW |
| Position EAP Staff at all points of Access/Egress. |
| WHY |
|
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director
EAP Brigade Building Engineers Lobby Security |
| HOW |
| Through Incident Commander.
* For this type of incident, this will be the highest ranking Police Officer on scene. |
| WHY |
|
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Activate Crowd Control Positions, if safe to do so, and block all Non-Emergency Personnel from entering Building or accessing areas deemed to be unsafe. |
| WHO |
| FLS Director
Lobby Security Critical Operations Staff |
| HOW |
| Position EAP Staff at all points of Access/Egress. |
| WHY |
|
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| * Notify Brookfield Corporate Office at 212-417-7000. |
| WHO |
| Property Manager
Assistant Property Manager Administrative Assistant |
| HOW |
| Telephone, Email, Initiate LiveSafe. |
| WHY |
| Provide information as described above. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| If incident is in Lobby area, stop Elevators and prevent them from reaching the Lobby. |
| WHO |
| FLS Director
EAP Brigade Elevator Mechanic |
| HOW |
| Utilize the Buildings Manual Elevator Control features via the EMS |
| WHY |
| Limit the number of Persons entering the endangered area. |
| ACTION |
| If incident is above the Lobby, recall Elevators to the Lobby. |
| WHO |
| FLS Director
EAP Brigade Lobby Security Elevator Mechanic |
| HOW |
| Utilize the Firemen Service Lobby Key switch or the Buildings Manual Elevator Control features (EMS). |
| WHY |
| Gain/Maintain control of the movement of Building Occupants. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director
EAP Brigade Building Engineers Lobby Security |
| HOW |
| Through Incident Commander.
* For this type of incident, this will be the highest ranking Police Officer on scene. |
| WHY |
|
