660 FIFTH AVENUE

FLS Director immediately reports to the FCS and conducts a rapid assessment of existing conditions.

ACTION
Challenge the subject and politely inform him/her of the procedure for entering the Building.
WHO
FLS Director
Lobby Security
HOW
Face to face.
WHY
The Personmay not be familiar with the Building Procedures.
ACTION
If the individual does not comply and moves toward the Elevator, follow the subject and inform the Security Desk by radio of the following:
  • That there has been a Turnstile or Security Breach.
  • That the individual refuses to comply with access control procedures.
  • That your position at the Turnstile needs to be backfilled.
  • That the subject is approaching/entering Elevator (identify by Car and Bank).
WHO
FLS Director
Lobby Security
HOW
Use portable radio to urgently transmit conditions as they exist.
WHY
Reacting immediately will prompt a rapid Response from other Staff Members.
ACTION
Disable the Elevator that the subject is attempting to access. If the subject has already gotten into the Elevator and is moving, recall Elevator to the Lobby.
WHO
FLS Director
Lobby Security
HOW
At the FCS or manually inside the specific Elevator Car. Recall Bank from Elevator Lobby.
WHY
Gain/Maintain control of the Elevator containing subject.
ACTION
Notify EAP Brigade to report to FCS.
WHO
FLS Director
Lobby Security
HOW
Hand held radio, cell phone, or telephone.
WHY
Conduct an initial assessment of the Emergency based on all available information.
ACTION
Notify 660 FIFTH AVENUE Building Management Office at 646-948-7771
WHO
FLS Director
Lobby Security
HOW
Hand held radio, cell phone, or telephone.
WHY
Provide information as described above.
ACTION
Notify Authorities and Emergency Responders (if necessary).
WHO
FLS Director
Lobby Security
HOW
Call 911.
WHY
State the following information:
  • 660 FIFTH AVENUE.
  • Nature and extent of the Emergency.
  • Location within the Building.
ACTION
If individual displays aggressive or dangerous behavior, follow procedures for Disgruntled or Disturbed Person. located at the link below:
WHO
FLS Director
EAP Brigade
HOW
Initiate the initial procedures and call 911.
WHY
As the conditions become more serious a more aggressive Response is necessary.
ACTION
Establish liaison with Emergency Responders.
WHO
FLS Director
EAP Brigade
Building Engineers
Lobby Security
HOW
Meet arriving First Responders at Building Lobby.
Through Incident Commander.
For this type of incident, this will be the highest ranking Police Officer on scene.
WHY
Provide information on current conditions and what actions have been initiated.

ACTION
If individual displays aggressive or dangerous behavior, follow procedures for Disgruntled or Disturbed Person. located at the link below:
WHO
FLS Director
EAP Brigade
HOW
Initiate the initial procedures and call 911.
WHY
As the conditions become more serious a more aggressive Response is necessary.
ACTION
Establish liaison with Emergency Responders.
WHO
FLS Director
EAP Brigade
Building Engineers
Lobby Security
HOW
Meet arriving First Responders at Building Lobby.
Through Incident Commander.
For this type of incident, this will be the highest ranking Police Officer on scene.
WHY
Provide information on current conditions and what actions have been initiated.

ACTION
Challenge the subject and politely inform him/her of the procedure for entering the Building.
WHO
FLS Director
Lobby Security
HOW
Face to Face.
WHY
The Personmay not be familiar with the Building Procedures.
ACTION
If the individual does not comply and moves toward the Elevator, follow the subject and inform the Security Desk by radio of the following:
  • That there has been a Turnstile or Security Breach.
  • That the individual refuses to comply with access control procedures.
  • That your position at the Turnstile needs to be backfilled.
  • That the subject is approaching/entering Elevator (identify by Car and Bank).
WHO
FLS Director
Lobby Security
HOW
Use portable radio to urgently transmit conditions as they exist.
WHY
Reacting immediately will prompt a rapid Response from other Staff Members.
ACTION
Disable the Elevator that the subject is attempting to access. If the subject has already gotten into the Elevator and is moving, recall Elevator to the Lobby.
WHO
FLS Director
Lobby Security
HOW
At the FCS or manually inside the specific Elevator Car. Recall Bank from Elevator Lobby.
WHY
Gain/Maintain control of the Elevator containing subject.
ACTION
Notify EAP Brigade to report to FCS.
WHO
FLS Director
Lobby Security
HOW
Hand held radio, cell phone, or telephone.
WHY
Conduct an initial assessment of the Emergency based on all available information.
ACTION
Notify 660 FIFTH AVENUE Building Management Office at 646-948-7771
WHO
FLS Director
Lobby Security
HOW
Hand held radio, cell phone, or telephone.
WHY
Provide information as described above.
ACTION
Notify Authorities and Emergency Responders (if necessary).
WHO
FLS Director
Lobby Security
HOW
Call 911.
WHY
State the following information:
  • 660 FIFTH AVENUE.
  • Nature and extent of the Emergency.
  • Location within the Building.
ACTION
Establish liaison with Emergency Responders.
WHO
FLS Director
EAP Brigade
Building Engineers
Lobby Security
HOW
Meet arriving First Responders at Building Lobby.
Through Incident Commander.
For this type of incident, this will be the highest ranking Police Officer on scene.
WHY
Provide information on current conditions and what actions have been initiated.

ACTION
Establish liaison with Emergency Responders.
WHO
FLS Director
EAP Brigade
Building Engineers
Lobby Security
HOW
Meet arriving First Responders at Building Lobby.
Through Incident Commander.
For this type of incident, this will be the highest ranking Police Officer on scene.
WHY
Provide information on current conditions and what actions have been initiated.