FLS Director immediately reports to the FCS and conducts a rapid assessment of existing conditions
WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING THE FLS Director MUST PERFORM THE FOLLOWING:
| ACTION |
| Implement EAP Response (if necessary). |
| WHO |
| FLS Director |
| HOW |
| Inform Building Staff Members which EAP Response is being implemented and instruct them to report to their assigned area to carry out their duties. |
| WHY |
| Ensure the safety of the greatest number of Persons possible. |
| ACTION |
| Notify EAP Brigade to report to FCS. |
| WHO |
| FLS Director |
| HOW |
| Hand held radio, cell phone, or telephone. |
| WHY |
| Conduct an initial assessment of the Emergency based on all available information. |
| ACTION |
| Notify 660 FIFTH AVENUE Building Management Office at 646-948-7771. |
| WHO |
| FLS Director Lobby Security |
| HOW |
| Telephone/In Person. |
| WHY |
| Provide information as described above. |
| ACTION |
| Notify Authorities and Emergency Responders. |
| WHO |
| FLS Director |
| HOW |
| Call 911. |
| WHY |
State the following information:
|
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director EAP Brigade Building Engineers Lobby Security |
| HOW |
|
Through Incident Commander. *For this type of incident, this will be the highest ranking Police Officer on scene. |
| WHY |
|
INSIDE BUILDING
| ACTION |
| Determine EAP Response. |
| WHO |
| FLS Director EAP Brigade |
| HOW |
|
EAP Brigade "Huddle" at FCS: Ascertain as much information as possible and assess available Response. |
| WHY |
| Provide protection and warning to the greatest number of Persons possible. |
| ACTION |
| Implement EAP Response. |
| WHO |
| FLS Director |
| HOW |
| Inform Building Staff Members which EAP Response is being implemented and instruct them to report to their assigned area to carry out their duties. |
| WHY |
| Ensure the safety of the greatest number of Persons possible. |
| ACTION |
| If possible, make immediate PA Announcement to direct Occupants away from location of occurrence. |
| WHO |
| FLS Director Lobby Security |
| HOW |
| PA System located at the FCS. |
| WHY |
Provide Occupants all available information including:
|
| ACTION |
| If incident is in Lobby Area, stop Elevators and prevent them from reaching the Lobby. |
| WHO |
|
FLS Director EAP Brigade |
| HOW |
| Utilize the Building's manual Elevator control features. |
| WHY |
| Limit the number of Persons entering the endangered area. |
| ACTION |
| If incident is above the Lobby, recall Elevators to the Lobby. |
| WHO |
| FLS Director EAP Brigade |
| HOW |
| Recall Elevators to Lobby Level in Phase I. |
| WHY |
| Gain/Maintain control of the movement of Building Occupants. |
OUTSIDE BUILDING
| ACTION |
| Activate inside Crowd Control Positions. Lock Entrance/Exits on respective side of Building. Prevent Occupants from leaving Building in area of occurrence. |
| WHO |
| FLS Director EAP Brigade |
| HOW |
| Members of the EAP Staff are assigned to assess a pre-determined Building Component according to the Building’s EAP. |
| WHY |
| Isolate the effected area by redirecting Building Occupants away from potential damage. |
| ACTION |
| If necessary, make immediate PA Announcement warning Occupants to avoid the area. |
| WHO |
| FLS Director Lobby Security |
| HOW |
| PA System located at the FCS. |
| WHY |
Provide Occupants all available information including:
|
| In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident. |
WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING THE EAP Brigade MUST PERFORM THE FOLLOWING:
| ACTION |
| Assess/Monitor all Building Components. |
| WHO |
| EAP
Brigade Critical Operations Staff |
| HOW |
| Telephone, E-mail, Initiate Workspeed. |
| WHY |
| Provide information as described above. |
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director EAP Brigade Building Engineers Lobby Security |
| HOW |
Through Incident Commander. |
| WHY |
|
| ACTION |
| Activate inside Crowd Control Positions. Lock Entrance/Exits on respective side of Building. Prevent Occupants from leaving Building in area of occurrence. |
| WHO |
| FLS Director EAP Brigade |
| HOW |
| Members of the EAP Staff are assigned to assess a pre-determined Building component according to the Building’s EAP. |
| WHY |
| Isolate the effected area by redirecting Building Occupants away from potential damage. |
| ACTION |
| Assess/Monitor all Building Components. |
| WHO |
| EAP
Brigade Critical Operations Staff |
| HOW |
| Telephone, E-mail, Initiate Workspeed. |
| WHY |
| Provide information as described above. |
INSIDE BUILDING
| ACTION |
| Determine EAP Response. |
| WHO |
| FLS Director EAP Brigade |
| HOW |
| EAP Brigade "Huddle" at
FCS: Ascertain as much information as possible and assess available Response. |
| WHY |
| Provide protection and warning to the greatest number of Persons possible. |
| ACTION |
| If incident is in Lobby Area, stop Elevators and prevent them from reaching the Lobby. |
| WHO |
| FLS
Director EAP Brigade |
| HOW |
| Utilize the Building's Manual Elevator control features. |
| WHY |
| Limit the number of Persons entering the endangered area. |
| ACTION |
| If incident is above the Lobby, recall Elevators to the Lobby. |
| WHO |
| FLS Director EAP Brigade |
| HOW |
| Recall Elevators to Lobby Level in Phase I. |
| WHY |
| Gain/Maintain control of the movement of Building Occupants. |
| ACTION |
| If necessary, make immediate PA Announcement warning Occupants to avoid the area. |
| WHO |
|
FLS Director Lobby Security |
| HOW |
| PA System located at the FCS. |
| WHY |
Provide Occupants all available information
including:
|
| In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident. |
WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING Any EAP Staff MUST PERFORM THE FOLLOWING:
| ACTION |
| If observing the individual and the individual DOES NOT see you, move quietly away from the area. |
| WHO |
| Any EAP Staff |
| HOW |
| Remain unassuming and move to a safe area. |
| WHY |
| Create/maintain a safe distance to avoid harm. |
INSIDE OF BUILDING
| ACTION |
| If confronted by individual, do not attempt to negotiate or “talk down” the individual. Remain as calm as possible and attempt to maintain a physical barrier between yourself and the individual. |
| WHO |
| Any EAP Staff |
| HOW |
| Don’t stall-respond immediately, never argue your position. |
| WHY |
| Most common mistake is failing to listen, you need to establish trust. |
WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING Lobby Security MUST PERFORM THE FOLLOWING:
| ACTION |
| Activate Crowd Control Positions, if possible, and prevent Persons from entering Building. |
| WHO |
| Lobby Security Critical Operations Staff |
| HOW |
| Position EAP Staff at all points of Access/Egress. |
| WHY |
|
| ACTION |
| Notify 660 FIFTH AVENUE Building Management Office at 646-948-7771. |
| WHO |
| FLS Director Lobby Security |
| HOW |
| Telephone/In Person. |
| WHY |
| Provide information as described above. |
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director EAP Brigade Building Engineers Lobby Security |
| HOW |
| Through Incident Commander. *For this type of incident, this will be the highest ranking Police Officer on scene. |
| WHY |
|
INSIDE BUILDING
| ACTION |
| If possible, make immediate PA Announcement to direct Occupants away from location of occurrence. |
| WHO |
| FLS Director Lobby Security |
| HOW |
| PA System located at the FCS. |
| WHY |
Provide Occupants all available information
including:
|
| ACTION |
| Activate Crowd Control Positions, if possible, and prevent Persons from entering Building. |
| WHO |
| Lobby Security Critical Operations Staff |
| HOW |
| Position EAP Staff at all points of Access/Egress. |
| WHY |
|
OUTSIDE BUILDING
| ACTION |
| If necessary, make immediate PA Announcement warning Occupants to avoid the area. |
| WHO |
| FLS Director Lobby Security |
| HOW |
| PA System located at the FCS. |
| WHY |
Provide Occupants all available information
including:
|
| In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident. |

| In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident. |
WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING THE Critical Operations Staff MUST PERFORM THE FOLLOWING:
| ACTION |
| Activate Crowd Control Positions, if possible, and prevent Persons from entering Building. |
| WHO |
| Lobby Security Critical Operations Staff |
| HOW |
| Position EAP Staff at all points of Access/Egress. |
| WHY |
|
OUTSIDE BUILDING
| ACTION |
| Assess/Monitor all Building Components. |
| WHO |
| EAP
Brigade Critical Operations Staff |
| HOW |
| Telephone, E-mail, Initiate Workspeed. |
| WHY |
| Provide information as described above. |
| In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident. |
WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING Property Staff MUST PERFORM THE FOLLOWING:
| ACTION |
| Notify Brookfield Properties Corporate Office at 212-417-7000. |
| WHO |
| Property Manager Assistant Property Manager Administrative Assistant |
| HOW |
| Telephone, E-mail, Initiate Workspeed. |
| WHY |
| Provide information as described above. |
| In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident. |

| In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident. |
WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING Building Engineers MUST PERFORM THE FOLLOWING:
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director EAP Brigade Building Engineers Lobby Security |
| HOW |
| Through Incident Commander. *For this type of incident, this will be the highest ranking Police Officer on scene. |
| WHY |
|
| In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident. |