FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Notify EAP Brigade to report to FCC. |
| WHO |
| FLS Director |
| HOW |
| Hand held radio, cell phone, or telephone. |
| WHY |
| Conduct an initial assessment of the Emergency based on all available information confirm Floor of incident. |
| ACTION |
| Immediately shut down HVAC System for the affected Floor(s). |
| WHO |
| FLS Director
Building Engineers |
| HOW |
| Perform One-Point Shutdown at Fire Command Center or via BMS. |
| WHY |
| Minimize air movement and prevent dissipation of substance. |
| ACTION |
| Instruct individuals NOT to touch or move envelope and to close all Doors.
Physically isolate location as much as possible. |
| WHO |
| FLS Director
EAP Brigade Any EAP Staff |
| HOW |
| Avoid entry to affected area.
Provide direction to Tenant POC(s) via telephone. |
| WHY |
| Prevent contamination of any additional Persons/Staff. |
| ACTION |
| Identify all Personnel who have come into contact or may have come into contact with suspicious item. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Ascertain as much as possible from Tenant Contact including number of Persons affected. |
| WHY |
| Direct Emergency Personnel to any Persons needing assistance. Provide information on what is known and what the Building has done so far. |
| ACTION |
| Instruct exposed individuals to stay in the area of the envelope and remain isolated. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Telephone, or Email. |
| WHY |
| Prevent contamination of any additional Persons/Staff. |
| ACTION |
| Notify Authorities and Emergency Responders. |
| WHO |
| FLS Director |
| HOW |
| Call 911. |
| WHY |
|
| ACTION |
| Determine if Medical attention is required. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Telephone, In Person. |
| WHY |
| Ensure Occupants receive necessary assistance as quickly as possible. |
| ACTION |
| Notify the JSOC at 212-417-7116 and the Brookfield Corporate Office at 212-417-7000. |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Radio, Telephone, In person. |
| WHY |
| Provide information as described above. |
| ACTION |
| Determine EAP Response. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| EAP Brigade “Huddle” at FCC: Assess and implement appropriate Response. |
| WHY |
| Provide protection and warning to the greatest number of Persons possible. |
| ACTION |
| Implement EAP Response. |
| WHO |
| FLS Director |
| HOW |
| Direct EAP Members to report to their assigned area to carry out their duties. |
| WHY |
| Ensure the safety of the greatest number of Persons possible. |
| ACTION |
| Limit use of PA System to only the affected Floor(s). |
| WHO |
| FLS Director |
| HOW |
| Follow direction of FLS Director. |
| WHY |
| Minimizing the number of unaffected Persons alerted will reduce panic. |
| ACTION |
| Identify a phone number to establish communication with the individuals who have been affected. |
| WHO |
| FLS Director
Property Manager Assistant Property Manager Administrative Assistant |
| HOW |
| Designate a secure phone line from the Building Office and/or FCC. |
| WHY |
| To monitor conditions and report on progress of operation. |
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director
EAP Brigade Lobby Security |
| HOW |
| Through Incident Commander.
* For this type of incident, this will be the highest ranking Fire Fighter/Police Officer on scene. |
| WHY |
| Escort Emergency Responders to an available Elevator (preferably the Freight Elevator). |
| ACTION |
| Brookfield Personnel should NOT respond to the affected area. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Avoid entry to affected area. Provide direction by telephone, LiveSafe, or Email. |
| WHY |
| Limit exposure to Building Personnel. |
| ACTION |
| When situation is resolved, send “ALL-CLEAR” Message. |
| WHO |
| FLS Director
Property Manager Assistant Property Manager Administrative Assistant |
| HOW |
| PA System, LiveSafe or Email. |
| WHY |
| Allow Occupants to resume normal activities. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Instruct individuals NOT to touch or move envelope and to close all Doors.
Physically isolate location as much as possible. |
| WHO |
| FLS Director
EAP Brigade Any EAP Staff |
| HOW |
| Avoid entry to affected area.
Provide direction to Tenant POC(s) via telephone. |
| WHY |
| Prevent contamination of any additional Persons/Staff. |
| ACTION |
| Identify all Personnel who have come into contact or may have come into contact with suspicious item. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Ascertain as much as possible from Tenant Contact including number of Persons affected. |
| WHY |
| Direct Emergency Personnel to any Persons needing assistance. Provide information on what is known and what the Building has done so far. |
| ACTION |
| Instruct exposed individuals to stay in the area of the envelope and remain isolated. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Telephone, or Email. |
| WHY |
| Prevent contamination of any additional Persons/Staff. |
| ACTION |
| Determine if Medical attention is required. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Telephone, In Person. |
| WHY |
| Ensure Occupants receive necessary assistance as quickly as possible. |
| ACTION |
| Determine EAP Response. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| EAP Brigade “Huddle” at FCC: Assess and implement appropriate Response. |
| WHY |
| Provide protection and warning to the greatest number of Persons possible. |
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director
EAP Brigade Lobby Security |
| HOW |
| Through Incident Commander.
* For this type of incident, this will be the highest ranking Fire Fighter/Police Officer on scene. |
| WHY |
| Escort Emergency Responders to an available Elevator (preferably the Freight Elevator). |
| ACTION |
| Brookfield Personnel should NOT respond to the affected area. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| Avoid entry to affected area. Provide direction by telephone, LiveSafe, or Email. |
| WHY |
| Limit exposure to Building Personnel. |
| ACTION |
| Ensure others DO NOT enter the contaminated area. |
| WHO |
| EAP Brigade
Security Tenant Liaison |
| HOW |
| Prevent entry to affected area. Provide direction by telephone, Email. |
| WHY |
| Prevent any additional Persons from entering contaminated area. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Instruct individuals NOT to touch or move envelope and to close all Doors.
Physically isolate location as much as possible. |
| WHO |
| FLS Director
EAP Brigade Any EAP Staff |
| HOW |
| Avoid entry to affected area.
Provide direction to Tenant POC(s) via telephone. |
| WHY |
| Prevent contamination of any additional Persons/Staff. |
| ACTION |
| Building Staff should be prepared for a possible Evacuation. |
| WHO |
| Any EAP Staff |
| HOW |
| Position EAP Staff to Termination Points of Stairways (Lobby & Street Level) and individual Floor Landings. |
| WHY |
| A large number of Occupants may begin to Self-Evacuate. Crowd control Positions will help reduce panic and confusion. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Notify the JSOC at 212-417-7116 and the Brookfield Corporate Office at 212-417-7000. |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Radio, Telephone, In person. |
| WHY |
| Provide information as described above. |
| ACTION |
| Establish liaison with Emergency Responders. |
| WHO |
| FLS Director
EAP Brigade Lobby Security |
| HOW |
| Through Incident Commander.
* For this type of incident, this will be the highest ranking Fire Fighter/Police Officer on scene. |
| WHY |
| Escort Emergency Responders to an available Elevator (preferably the Freight Elevator). |
| ACTION |
| Ensure others DO NOT enter the contaminated area. |
| WHO |
| EAP Brigade
Security Tenant Liaison |
| HOW |
| Prevent entry to affected area. Provide direction by telephone, email. |
| WHY |
| Prevent any additional Persons from entering contaminated area. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Notify Brookfield Corporate Office at 212-417-7000. |
| WHO |
| Property Manager
Assistant Property Manager Administrative Assistant |
| HOW |
| Telephone, E-mail, initiate LiveSafe Message. |
| WHY |
| Provide information as described above. |
| ACTION |
| Identify a phone number to establish communication with the individuals who have been affected. |
| WHO |
| FLS Director
Property Manager Assistant Property Manager Administrative Assistant |
| HOW |
| Designate a secure phone line from the Building Office and/or FCC. |
| WHY |
| To monitor conditions and report on progress of operation. |
| ACTION |
| Notify Tenant Emergency Points of Contact in vicinity of incident first, and then other Tenants as necessary. |
| WHO |
| Property Manager
Assistant Property Manager Administrative Assistant |
| HOW |
| Telephone, In Person. |
| WHY |
| To provide Building Occupants with any updated information. |
| ACTION |
| Notify Tenant Emergency Points of Contact to expect a large response of Emergency Agencies-this is standard protocol. |
| WHO |
| Property Manager
Assistant Property Manager Administrative Assistant |
| HOW |
| Telephone, In Person. |
| WHY |
| Provided to reduce any anxiety/panic. |
| ACTION |
| Property Office should send updated messages to Tenants to prevent rumors and panic. |
| WHO |
| Property Manager
Assistant Property Manager Administrative Assistant |
| HOW |
| LiveSafe, Telephone, E-Mail |
| WHY |
Provide as much information as you can, such as:
|
| ACTION |
| Notify and give updates to Regional S.V.P. (if not present). |
| WHO |
| Property Manager
Assistant Property Manager Administrative Assistant |
| HOW |
| Telephone, E-Mail. |
| WHY |
| To provide Senior Management with any updated information. |
| ACTION |
| When situation is resolved, send “ALL-CLEAR” Message. |
| WHO |
| FLS Director
Property Manager Assistant Property Manager Administrative Assistant |
| HOW |
| PA System, LiveSafe or Email. |
| WHY |
| Allow Occupants to resume normal activities. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Immediately shut down HVAC System for the affected Floor(s). |
| WHO |
| FLS Director
Building Engineers |
| HOW |
| Perform One-Point Shutdown at Fire Command Center or via BMS. |
| WHY |
| Minimize air movement and prevent dissipation of substance. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Ensure others DO NOT enter the contaminated area. |
| WHO |
| EAP Brigade
Security Tenant Liaison |
| HOW |
| Prevent entry to affected area. Provide direction by telephone, email. |
| WHY |
| Prevent any additional Persons from entering contaminated area. |
