FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Notify EAP Brigade to report to FCC. |
| WHO |
| FLS Director |
| HOW |
| Via Radio. |
| WHY |
| Conduct an initial assessment of the Emergency based on all available information. |
| ACTION |
| Immediately Shut down HVAC system from the FCC or BMS. |
| WHO |
| FLS Director
Chief Engineer |
| HOW |
| Shut down affected Area/Zone at the FCC or BMS. |
| WHY |
| Minimize air movement and prevent dissipation of substance. |
| ACTION |
| Notify Authorities and Emergency Responders. |
| WHO |
| FLS Director |
| HOW |
| Call 911. |
| WHY |
State the following information:
|
| ACTION |
| Notify Property Management Office at 212-382-9350. |
| WHO |
| FLS Director
Security |
| HOW |
| Hand held radio, cell phone, or telephone. |
| WHY |
| Provide information as described above. |
| ACTION |
| Determine EAP Response. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| EAP Brigade “Huddle” at FCC: Ascertain as much information as possible and assess available Response. |
| WHY |
| Provide protection and warning to the greatest number of Persons possible. |
| ACTION |
| Implement EAP Response. |
| WHO |
| FLS Director |
| HOW |
| Inform Building Staff Members which EAP Response is being implemented and instruct them to report to their assigned area to carry out their duties. |
| WHY |
| Ensure the safety of the greatest number of Persons possible. |
| ACTION |
| Make a Building-wide Announcement including Stairway Speakers (4W’s). |
| WHO |
| FLS Director |
| HOW |
| PA System located at the FCC. |
| WHY |
Provide Occupants all available information including:
|
| ACTION |
| Manually Recall/Isolate Elevators based upon your assessment. |
| WHO |
| FLS Director
EAP Brigade Lobby Security Elevator Mechanic (as per Building’s Plan and infrastructure) |
| HOW |
| Via Fireman Service Lobby Key Switch or Elevator Management System (EMS) recall Elevators to Lobby Level or alternate Floor. |
| WHY |
| If it is required to mitigate the air movement within the Elevator Shaft and to prevent Occupants from using them in an uncontrolled Evacuation. |
| ACTION |
| Manually recall Freight Elevators. |
| WHO |
| FLS Director
EAP Brigade Lobby Security Elevator Mechanic (as per Building’s Plan and infrastructure) |
| HOW |
| Via Fireman Service Lobby Key Switch or Elevator Management System (EMS) recall Freight Elevators to Street Level or area closest for NYPD/FDNY access. |
| WHY |
| Used to transport NYPD/FDNY Personnel and Persons needing assistance. |
| ACTION |
| Manually release all Doors controlled by the Fail-Safe Electro-Magnetic-System. |
| WHO |
| FLS Director |
| HOW |
| Manually released at FCC. |
| WHY |
| To ensure all Doors controlled by Fail-Safe System are released. |
| ACTION |
| Relocate Persons from affected area. * If Occupants are exposed to harmful substance direct them to bathroom or other area with sink or shower facilities if possible. |
| WHO |
| FLS Director
Any EAP Staff |
| HOW |
| Avoid entry to affected area. Provide direction by PA System, telephone, bullhorn from a safe distance. |
| WHY |
| Allow Occupants to begin decontamination by washing all exposed skin, flushing eyes, nose and mouth with water.
To extent possible, have Person remove and seal in plastic bags any clothing contaminated by harmful substance. |
| ACTION |
| If Persons are injured implement Medical Emergency Procedures as well. |
| WHO |
| FLS Director
EAP Brigade |
| HOW |
| As per Medical Emergency tab. |
| WHY |
| Ensure Persons receive necessary basic First Aid Medical assistance as quickly as possible prior to arrival of EMS. |
| ACTION |
| Ensure all EAP Staff have their identifying Apparel: Hat, vest or arm band. |
| WHO |
| FLS Director
Any EAP Staff |
| HOW |
|
| WHY |
| To clearly distinguish the EAP Staff. |
| ACTION |
| Maintain two-way communication with EAP Staff. |
| WHO |
| FLS Director |
| HOW |
| Portable Radios, Warden Phones. |
| WHY |
| To monitor conditions and report on progress of operation. |
| ACTION |
| Follow up PA Announcement. |
| WHO |
| FLS Director |
| HOW |
| PA System at FCC. |
| WHY |
| To provide Building Occupants with any updated information. |
| ACTION |
| Liaison with Emergency Responders. |
| WHO |
| FLS Director
EAP Brigade Building Engineers Security |
| HOW |
| Through Incident Commander. * For this type of incident, this will be the highest ranking Fire Fighter/Police Officer on scene. |
| WHY |
|
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| ** DO NOT ATTEMPT TO EVACUTE OCCUPANTS FROM ELEVATOR THAT HAS STOPPED BETWEEN FLOORS, EVACUATION MUST BE CONDUCTED BY ELEVATOR MECHANIC OR Emergency RESPONDERS ONLY. |
| WHO |
| Any EAP Staff |
| HOW |
| NEVER ATTEMPT TO FORCE OPEN A HOIST WAY DOOR.
Reassure the stuck Occupants that proper notifications have been made-and are on the way. |
| WHY |
| Persons may be seriously injured or killed if Elevator begins moving unexpectedly. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Talk with Elevator Passengers to let them know you have identified their Car as being stuck and you are notifying Elevator Mechanic. As a first step, ask Occupant to press the “Door Open” Button. If this does not resolve the issue, ask how many people are in the Elevator. Ask if anyone is in need of Medical Assistance. Direct Occupants to stay away from the Elevator Doors and not try to force open the Elevator Doors. |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Via intercom in Lobby (FCC). |
| WHY |
| Maintaining verbal contact will ease the anxiety of entrapped Occupants.
Note: If someone entered an open Elevator Car without selecting a Floor, the Doors will close and Person may believe they are entrapped. Pressing the “Door Open” Button will resolve the issue. |
| ACTION |
| Identify which Car is stuck. |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Identify location of Car from FCC. |
| WHY |
| Exact location of Car is needed to render assistance. |
| ACTION |
| View stuck Car on CCTV System (if available). |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Monitor at FCC. |
| WHY |
| Establishing visual contact through the CCTV System will assist in making a proper assessment. |
| ACTION |
| Contact Elevator Mechanic. Notify Elevator Mechanic of Car Number, location and how many people are in the Car. |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Hand held radio, cell phone, or telephone.
(After business hours contact the Elevator Company to respond.) |
| WHY |
| Expediting the removal of stuck Occupants is of the upmost importance. |
| ACTION |
| Notify Property Management Office at 212-382-9350. |
| WHO |
| FLS Director
Lobby Security |
| HOW |
| Hand held radio, cell phone, or telephone. |
| WHY |
| Provide information as described above. |
FLS Director immediately conducts a rapid assessment of existing conditions.
| ACTION |
| Maintain contact with Entrapped Passengers, notify Lobby Desk for medical assistance if needed. |
| WHO |
| FLS Director
Property Manager Assistant Property Manager |
| HOW |
| Via Elevator intercom. |
| WHY |
| If Medical Assistance is required – 911 must be notified. |
| ACTION |
| Immediately notify 911 if at any point in time someone entrapped in the Elevator requires Medical Assistance.
** If Medical Assistance is required, follow procedures under Medical Emergency tab. |
| WHO |
| FLS Director |
| HOW |
| Call 911. |
| WHY |
| An entrapment becomes an Emergency when Medical Assistance is needed. |
| ACTION |
| Continue to maintain frequent contact with Passengers in Elevator to provide updates, check on their physical condition and inform them of status of the Elevator Mechanic working to get them out of the Elevator. |
| WHO |
|
FLS Director
Property Manager Assistant Property Manager |
| HOW |
| Via Elevator intercom at FCC. |
| WHY |
| Maintaining two-way voice communication will ease the anxiety of stuck Occupants. |