660 FIFTH AVENUE

FLS Director immediately reports to the FCS and conducts a rapid assessment of existing conditions.

WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING THE FLS Director MUST PERFORM THE FOLLOWING:

ACTION
Notify EAP Brigade to report to FCS or away from area if necessary.
WHO
FLS Director
HOW
Hand held radio, cell phone, or telephone.
WHY
Conduct an initial assessment of the Emergency based on all available information.
ACTION
Notify 660 FIFTH AVENUE Building Management Office at 646-948-7771.
WHO
FLS Director
Lobby Security
HOW
Telephone/In Person.
WHY
Provide information as described above.
ACTION
Notify Authorities and Emergency responders.
WHO
FLS Director
HOW
Call 911.
WHY
State the following information:
  • 660 FIFTH AVENUE.
  • Nature and extent of the Emergency.
  • Location within the Building.
  • Number of Persons exposed/injured.
  • EAP Response the Building will implement.
ACTION
Establish liaison with Emergency Responders.
WHO
FLS Director
EAP Brigade
Building Engineers
Lobby Security
HOW
Through Incident Commander.
For this type of incident, this will be the highest ranking Police Officer on scene.
WHY
  • Direct Emergency Personnel to affected area.
  • Provide information on current conditions and what actions have been initiated.
  • Serve as a conduit for information and instruction from Emergency Personnel to Building Occupants.

INSIDE BUILDING

ACTION
Consider Response. Often directing Tenants to lock their Doors and remain stationary presents less risk than implementing evacuation procedures. If the individual has a firearm, Occupants on the same Floor are in grave danger and should be quickly and quietly relocated to another Floor or evacuated.
WHO
FLS Director
EAP Brigade
HOW
Implement a Building-wide Shelter-In-Place, if a weapon is involved implement In-Building Relocation or Evacuation of the affected Floor(s).
WHY
  • Remaining in a secure area (Safe Room)is a safer option than evacuating.
  • Evacuation is first option if a weapon is involved.
ACTION
Consider the use of the PA System only to areas of the Building where the perpetrator will be unable to hear any Announcements. The aggressive use of Crowd Control (when safe to do so) combined with calls to telephone points of contact is the preferred method of handling the situation until the Police arrive.
WHO
FLS Director
HOW
Consider using hard wire phone and/or Workspeed to notify tenant contacts, establish two-way voice communications on Floor Warden Phones if possible.
WHY
Limiting the use of the PA System will aide in reducing panic.
ACTION
If incident is in Lobby area, stop Elevators and prevent them from reaching the lobby.
WHO
FLS Director
EAP Brigade
HOW
Utilize the Building's Manual Elevator Control features.
WHY
Limit the number of Persons entering the endangered area.
ACTION
If incident is above the Lobby, recall Elevators to the Lobby.
WHO
FLS Director
EAP Brigade
HOW
Utilize the Building's Manual Elevator Control features.
WHY
Gain/Maintain control of the movement of Building Occupants.
ACTION
Activate crowd control positions, if safe to do so, and block all non-Emergency Personnel from entering Building or accessing areas deemed to be unsafe.
WHO
FLS Director
Lobby Security
Critical Operations Staff
HOW
Position EAP Staff at all points of Access/Egress.
WHY
Direct Building Occupants out and away from the Building.
Deny all access to the Building.
ACTION
Provide Building Floor Diagrams and BIC to Law Enforcement Personnel as directed.
WHO
FLS Director
HOW
Meet arriving First Responders at Building Lobby.
WHY
  • Direct Emergency Personnel to affected area.
  • Provide information on current conditions and what actions have been initiated.
  • Serve as a conduit for information and instruction from Emergency Personnel to Building Occupants.

OUTSIDE BUILDING

ACTION
Determine EAP Response.
WHO
FLS Director
EAP Brigade
HOW
Inform Building Staff Members which EAP Response is being implemented and instruct them to report to their assigned area to carry out their duties.
WHY
Provide protection and warning to the greatest number of Persons possible.
ACTION
If the individual is armed with a firearm consider In-Building Relocation to move Occupants away from windows.
WHO
FLS Director
EAP Brigade
HOW
PA System located at the FCS.
WHY
In-Building Relocation will provide a safe area away from Building's perimeter.
ACTION
Make a Building wide Announcement including Stairway Speakers (4W’s).
WHO
FLS Director
Lobby Security
HOW
PA System located at the FCS.
WHY
Provide Occupants all available information including:
  • What has happened.
  • Where it has happened.
  • What EAP Response is being implemented.
  • Why the Response is being implemented.
ACTION
Ensure all EAP staff don identifying apparel:
Hat, vest or arm band.
WHO
FLS Director
Any EAP Staff
HOW
  • Have Staff distribute appropriate apparel.
  • Remind Wardens, Deputy Wardens and Searchers via PA Announcement.
WHY
To clearly distinguish the EAP Staff.
In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF member for this incident.

WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING THE EAP Brigade MUST PERFORM THE FOLLOWING:

ACTION
Establish liaison with Emergency Responders.
WHO
FLS Director
EAP Brigade
Building Engineers
Lobby Security
HOW
Through Incident Commander.
For this type of incident, this will be the highest ranking Police Officer on scene.
WHY
  • Direct Emergency Personnel to affected area.
  • Provide information on current conditions and what actions have been initiated.
  • Serve as a conduit for information and instruction from Emergency Personnel to Building Occupants.

INSIDE BUILDING

ACTION
Consider Response. Often directing Tenants to lock their Doors and remain stationary presents less risk than implementing evacuation procedures. If the individual has a firearm, Occupants on the same Floor are in grave danger and should be quickly and quietly relocated to another Floor or evacuated.
WHO
FLS Director
EAP Brigade
HOW
Implement a Building wide Shelter-In-Place. If a weapon is involved implement In-Building Relocation or Evacuation of the affected Floor(s).
WHY
  • Remaining in a secure area (Safe Room) is a safer option than evacuating.
  • Evacuation is first option if a weapon is involved.
ACTION
If incident is in Lobby area, stop Elevators and prevent them from reaching the lobby.
WHO
FLS Director
EAP Brigade
HOW
Utilize the Building's manual Elevator control features.
WHY
Limit the number of Persons entering the endangered area.
ACTION
If incident is above the Lobby, recall Elevators to the Lobby.
WHO
FLS Director
EAP Brigade
HOW
Utilize the Building's Manual Elevator Control features.
WHY
Gain/Maintain control of the movement of Building Occupants.

OUTSIDE BUILDING

ACTION
Determine EAP Response.
WHO
FLS Director
EAP Brigade
HOW
Inform Building Staff Members which EAP Response is being implemented and instruct them to report to their assigned area to carry out their duties.
WHY
Provide protection and warning to the greatest number of Persons possible.
ACTION
If the individual is armed with a firearm, consider In-Building Relocation to move Occupants away from windows.
WHO
FLS Director
EAP Brigade
HOW
PA System located at the FCS.
WHY
In-Building Relocation will provide a safe area away from Building's perimeter.
ACTION
Manually recall Elevators.
WHO
EAP Brigade
Critical Operations Staff
HOW
Recall Elevators to Lobby Level in Phase I.
WHY
Gain/Maintain control of the movement of Building Occupants.
In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident.

WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING Any EAP Staff MUST PERFORM THE FOLLOWING:

ACTION
If observing individual and individual DOES NOT see you, move quietly away from the area.
WHO
Any EAP Staff
HOW
Remain unassuming and move to a safe area.
WHY
Create /maintain a safe distance to avoid harm.
ACTION
If confronted by individual(s), do not attempt to negotiate or "talk down" the individual. Try to remain as calm as possible. If individual becomes aggressive, attempt to flee or try and maintain a physical barrier between yourself and the individual.
WHO
Any EAP Staff
HOW
Don’t stall. Respond immediately, never argue your position.
WHY
Most common mistake is failing to listen, you need to establish trust.

OUTSIDE BUILDING

ACTION
Ensure all EAP staff don identifying apparel:
Hat, vest or arm band.
WHO
FLS Director
Any EAP Staff
HOW
  • Have Staff distribute appropriate apparel.
  • Remind Wardens, Deputy Wardens and Searchers via PA Announcement.
WHY
To clearly distinguish the EAP Staff.

WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING Lobby Security MUST PERFORM THE FOLLOWING:

ACTION
Notify 660 FIFTH AVENUE Building Management Office at 646-948-7771.
WHO
FLS Director
Lobby Security
HOW
Telephone/In Person.
WHY
Provide information as described above.
ACTION
Establish liaison with Emergency Responders.
WHO
FLS Director
EAP Brigade
Building Engineers
Lobby Security
HOW
Through Incident Commander.
For this type of incident, this will be the highest ranking Police Officer on scene.
WHY
  • Direct Emergency Personnel to affected area.
  • Provide information on current conditions and what actions have been initiated.
  • Serve as a conduit for information and instruction from Emergency Personnel to Building Occupants.

INSIDE BUILDING

ACTION
Activate Crowd Control Positions, if safe to do so, and block all non-Emergency Personnel from entering Building or accessing areas deemed to be unsafe.
WHO
FLS Director
Lobby Security
Critical Operations Staff
HOW
Position EAP Staff at all points of Access/Egress.
WHY
  • Direct Building Occupants out and away from the Building.
  • Deny all access to the Building.M/li>

OUTSIDE BUILDING

ACTION
Make a Building wide Announcement including Stairway speakers (4W’s).
WHO
FLS Director
Lobby Security
HOW
PA System located at the FCS.
WHY
Provide Occupants all available information including:
  • What has happened.
  • Where it has happened.
  • What EAP Response is being implemented.
  • Why the Response is being implemented.
ACTION
Activate Crowd Control Positions. Lock Entrances/Exits on respective side of Building. Reroute Occupants to an Exit away from the affected area.
WHO
FLS Director
Lobby Security
Critical Operations Staff
HOW
Position EAP Staff at all points of Access/Egress.
WHY
  • Direct Building Occupants out and away from the Building.
  • Deny all access to the Building.
In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident.

In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident.

INSIDE BUILDING

ACTION
Activate Crowd Control Positions, if safe to do so, and block all non-Emergency Personnel from entering Building or accessing areas deemed to be unsafe.
WHO
FLS Director
Lobby Security
Critical Operations Staff
HOW
Position EAP Staff at all points of Access/Egress.
WHY
  • Direct Building Occupants out and away from the Building.
  • Deny all access to the Building.

OUTSIDE BUILDING

ACTION
Manually recall Elevators.
WHO
EAP Brigade
Critical Operations Staff
HOW
Recall Elevators to Lobby Level in Phase I.
WHY
Gain/Maintain control of the movement of Building Occupants.
ACTION
Activate Crowd Control Positions. Lock Entrances/Exits on respctive side of Building. Reroute Occupants to an Exit away from the affected area.
WHO
Lobby Security
Critical Operations Staff
HOW
Position EAP Staff at all points of Access/Egress.
WHY
  • Direct Building Occupants out and away from the Building.
  • Deny all access to the Building.
In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident.

WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING THE Property Staff MUST PERFORM THE FOLLOWING:

ACTION
Notify Brookfield Properties Corporate Office 212-417-7000.
WHO
Property Manager
Assistant Property Manager
Administrative Assistant
HOW
Telephone, E-mail, Initiate Workspeed.
WHY
Provide information as described above.
In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident.

ACTION
Freight Elevators.
WHO
Freight Operators
HOW
Recall Elevators to Lobby Level in Phase I.
WHY
Gain/Maintain control of the movement of Building Occupants.
In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident.

WHETHER OR NOT THE INCIDENT IS TAKING PLACE INSIDE OR OUTSIDE OF THE BUILDING Building Engineers MUST PERFORM THE FOLLOWING:

ACTION
Establish liaison with Emergency Responders.
WHO
FLS Director
EAP Brigade
Building Engineers
Lobby Security
HOW
Through Incident Commander.
For this type of incident, this will be the highest ranking Police Officer on scene.
WHY
  • Direct Emergency Personnel to affected area.
  • Provide information on current conditions and what actions have been initiated.
  • Serve as a conduit for information and instruction from Emergency Personnel to Building Occupants.
In addition to the Actions shown above, ALL STAFF MEMBERS must be familiar with, and prepared to perform, the following Actions designated for ANY EAP STAFF Member for this incident.